Privacy Policy

Emontt Haus ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit project information, purchase services, or communicate with us.

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By using this website and our services, you agree to the practices described in this Privacy Policy.

We may collect the following information:

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Information You Provide

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• Name

• Email address

• Billing information

• Project instructions and notes

• Audio files and related project materials

• Customer support communications

• Information submitted through contact forms or project submission forms

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Information Collected Automatically​

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When you visit our website, certain information may be collected automatically, including:

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• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral sources

• Website usage and interaction data

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This information may be collected through cookies and similar technologies.

Information may be collected when you:

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• Purchase a service

• Submit a project form

• Contact us through forms or email

• Subscribe to updates (if available)

• Interact with our website

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Some information is also collected automatically through website technologies such as cookies and analytics tools.

We collect information to:

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• Provide audio editing, restoration, mixing, and mastering services

• Process orders and payments

• Communicate regarding projects and revisions

• Provide customer support

• Improve website functionality and user experience

• Maintain website security

• Comply with legal obligations

• Prevent fraud and unauthorized activity

Our website is hosted on the Wix.com platform.

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Wix provides the online infrastructure that allows us to offer services through this website. Data may be stored through Wix data storage systems, databases, and applications on secure servers protected by industry-standard security measures.

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Payment information is processed through trusted third-party payment providers such as Stripe and PayPal. We do not directly store or have access to complete credit card information.

To operate our business, we may use third-party service providers including:

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• Wix

• Stripe

• PayPal

• Google Workspace

• Usercentrics (cookie consent management)

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These providers may process certain information as necessary to provide their services.

Each provider maintains its own privacy practices and policies.

Audio files, recordings, project materials, and related content submitted by clients are treated as confidential.

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Client materials are used solely for the purpose of providing the requested service.

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We do not sell, distribute, publish, or use client content for unrelated purposes.

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Project files may be retained for a reasonable period following delivery for backup, support, revision, administrative, or technical purposes. Long-term storage is not guaranteed, and clients are strongly encouraged to download and maintain their own backups of all delivered files. Files may be permanently removed when they are no longer required for business operations.

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If we wish to showcase any portion of a project for portfolio purposes, we will request permission beforehand whenever applicable.

This website uses cookies and similar technologies to:

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• Maintain website functionality

• Improve user experience

• Analyze website performance

• Ensure security

• Remember visitor preferences

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Some cookies are essential for the website to function properly.

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Additional cookies may be used for analytics or marketing purposes depending on the services enabled on the website.

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Visitors may manage cookie preferences through the cookie consent banner and privacy settings available on the website.

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Types of Cookies We Use

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Our website may use the following categories of cookies:

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Essential Cookies
Required for core website functionality, security, payment processing, and basic operation of the site.

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Functional Cookies
Help remember user preferences and improve the browsing experience.

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Analytical Cookies
May be used to understand website performance, visitor behavior, and overall site usage in order to improve our services.

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Marketing Cookies
May be used by advertising or marketing services to measure campaign effectiveness or provide relevant content.

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Visitors can manage or withdraw cookie consent at any time through the cookie settings available on the website.

We may contact you regarding:

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• Order confirmations

• Project updates

• Revision requests

• Customer support matters

• Service-related notifications

• Account or payment issues

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These communications may be sent through email or other contact methods you provide.

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We do not send unsolicited marketing communications.

Depending on your jurisdiction, you may have the right to:

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• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict certain processing activities

• Withdraw consent where applicable

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To exercise any of these rights, please contact us using the information provided below.

We retain information only for as long as reasonably necessary to:

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• Provide services

• Complete projects

• Resolve disputes

• Maintain records

• Comply with legal obligations

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When information is no longer required, it may be securely deleted.

Our services are not directed toward children under the age of 16.

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We do not knowingly collect personal information from children under 16. If we become aware that personal information has been submitted by a child under 16, we will take reasonable steps to delete such information.

We reserve the right to modify this Privacy Policy at any time.

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Changes become effective immediately upon publication on this page.

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We encourage visitors to review this policy periodically.

If you have questions about this Privacy Policy or wish to request access, correction, or deletion of your personal information, please contact:

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Email: hello@emontthaus.com

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Website: https://www.emontthaus.com

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Emontt Haus.